As a convenience to you, we will file your claims directly with your insurance company and will assist you in obtaining the maximum payment for a given procedure. Graf Optical is a Medicare approved facility and accepts assignment on all Medicare claims. Any balance not paid by Medicare is forwarded to your secondary insurance company, where most times, the balance is generally paid in full.

We also participate in many managed care plans accepting payment in full for covered services of those plans which do not have co-insurance or deductible requirements.

You are responsible for any known co-payment or deductible not satisfied at the time of your exam, as well as any non-covered services. When time allows, you will be notified of any payment you need to bring with you to your appointment. Once payment is received from the insurance company, any unpaid balance is forwarded to you. In the event that your insurance company does not make payment within 45 days, we will send you a balance statement. Ultimately, it is the patient’s responsibility for any unpaid balance. Your understanding and support is greatly appreciated.

Should you have any questions or concerns regarding your account please do not hesitate to contact our Billing Office at: 651-631-8112

Our business hours are:
Mon - Thur: 9:00 a.m. – 7:00 p.m.
Fri : 9:00 a.m. – 5:00 p.m.
Sat : 10:00 a.m. – 5:00 p.m.